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Customer Stories

How CarParts.com Slashed Customer Support Response Time
CarParts.com
In Customer Service, Customer Stories, Popular 5 min read

How CarParts.com Slashed Customer Support Response Time

Find out how US Auto Parts reduced their customer support response time almost instantaneously in four simple steps.

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By Chris Dunne
A Successful eCommerce Business Born Out of a Bad Experience
Coloured dice
In Customer Service, Customer Stories 3 min read

A Successful eCommerce Business Born Out of a Bad Experience

A bad customer experience with a D&D purchase pushed Ted Cory to launch Skullsplitter Dice, a brand for role-players that focuses on shopper satisfaction.

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By Lorna Franklin
How Public Desire Nails Customer Experience
Shoe Shop
In Customer Stories, eCommerce Tips 5 min read

How Public Desire Nails Customer Experience

Read the story of how global footwear brand Public Desire, handles the customer experience demands of today’s fashion savvy female.

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By Lorna Franklin
How an Innovative Shoe Accessory Company Scales Its Customer Support
In Customer Stories 4 min read

How an Innovative Shoe Accessory Company Scales Its Customer Support

As Hickies sales grew, so did its need for an e-commerce help desk. See how xSellco helped the shoe accessory company scale its customer support.

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By Lyndsay McGregor
How FreestyleXtreme Gets Over 800 Positive Reviews Every Month
Freestyle
In Customer Stories, Feedback 7 min read

How FreestyleXtreme Gets Over 800 Positive Reviews Every Month

Watch our interview with FreestyleXtreme to see how they’ve leveraged a unique customer experience to skyrocket their Amazon and eBay reviews.

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By Lorna Franklin

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