Customers demand instant answers to their questions and the most effective way to deliver this is with live chat. See how chat can transform your customer service and boost your sales!
Business Growth
Seven things you must avoid this holiday season!
The 2020 holiday season is a huge opportunity for sellers, but if you’re not prepared it will turn into a nightmare! Watch out for these seven things to avoid!
Holiday season 2020: the biggest ever for eCommerce!
The 2020 holiday season is set to be the biggest one ever! We take a detailed look at the figures and explore how you can take advantage and make huge sales!
6 reasons why a knowledge base is essential for online sellers
A knowledge base improves your customer experience and reduces pressure on your support team. Learn why a knowledge base is essential for eCommerce in 2020!
PayPal vs Stripe: the ultimate comparison
PayPal vs Stripe is a question that sellers need to consider carefully. They both have their pros and cons but which one is right for your online store?
Shopify vs WooCommerce: A deep dive comparison
Shopify vs WooCommerce is a question that sellers should carefully consider. In this deep dive comparison we help you decide which platform’s best for your store.
PayPal chargeback: the essential guide for eCommerce sellers
PayPal chargebacks tie up cash flow and can waste sellers’ time. But If you successfully fight them, you can recover your payments! Find out how!
eBay partial refund: Everything you need to know
A bad sale doesn’t always have to result in a negative review or a full refund. Learn how an eBay partial refund is often enough to diffuse the situation.
How to create a customer oriented eCommerce business
Customer orientation involves always prioritizing the buyer. Learn how to become a customer oriented eCommerce business and find out how it boosts sales
Online arbitrage: we look beyond the hype!
Online arbitrage is often regarded as a shortcut to eCommerce fortunes. But does online arbitrage really work? In this guide we take a look beyond the hype.