Receive the growth resources you need to support your eCommerce business this spring.
Spring has sprung and there is a real sense of optimism within the growing eDesk community as the weather improves, the world reopens and our horizons expand.
After the highs and lows of 2020, many retailers wondered if eCommerce growth could maintain its momentum in 2021. Q1 data from the good folks at Linnworks paints a positive picture, with 79% of consumers saying that eCommerce “is more integrated into their lives today than just one year ago.”
This is promising news for digital sellers but in such a competitive market it means the stakes have never been higher. At eDesk, we are more committed than ever to helping our community hit their targets to learn, grow and win digital fans.
With that in mind, we are supporting our growing eCommerce community this quarter with more case studies from seasoned marketplace and webstore sellers like TV Tech, Right Deals UK and CarParts.com. We have also been busy crafting other great resources bursting with tips and guidance so retailers like you can Help Your Helpdesk Empower Your Brand in Q2 2021.
There is something for everyone, no matter what your targets:
- Those just starting their eCommerce journey can learn how to kickstart their online business with advice on how to simplify customer service from more seasoned multichannel sellers.
- Growing digital brands can benefit from the experiences of their peers as they share how they scaled their business operations in line with expansion.
- Established multichannel sellers can continue to win fans with expert advice on ways to turn unhappy customers into happy ones.
Additionally, our clever Product Development team have listened to our community and responded by adding brilliant new features to our helpdesk platform. These features make it even easier for brands to deliver exceptional customer service; find out more in our How To Supercharge Your Customer Service webinar.
It is wonderful to see how those in our eCommerce community are embracing our resources hub to hit their targets.
To nurture your growth this year, be sure to set your targets to learn, grow and win fans and receive the newest resources straight to your inbox.