Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love
Questions fréquemment posées sur les tarifs
Qu'est ce qu'un logiciel eCommerce de service à la clientèle?
eDesk integrates with every marketplace, webstore and social channel so you can manage sales and support, all in one place. We put the customer and order details right in front of you, so you can sell more and keep your customers happy with faster, more personal responses.
How does the free trial work?
When you trial eDesk you get access to all features for 14 days. At any point during the trial, you can choose a plan and pay by credit card from within your account.
Is there an add-on package?
Yes. The ‘pro-pack’ includes API integration, auto-translation, chat, enterprise reporting. For more information on the pro-pack please contact sales.
What happens to my data after my trial ends?
When your trial comes to an end, your data and setup remains intact. You can login and select a plan to purchase in order to regain access.
How long are your contracts?
You can pay monthly or annually. On monthly contracts, you can stop, upgrade or downgrade whenever you want.
What discounts are available?
We offer a discounted price for subscriptions billed annually. Choose ‘billed annually’ above to reflect this annual discount.
Can I trial eDesk, Repricer and Feedback together?
Yes. You can trial all 3 products individually.